At Roommates Store, we believe in creating magical spaces for children while protecting what matters most – your family’s privacy and security. Just as we carefully design our kids’ furniture with rounded edges for safety, we’ve crafted this Privacy Policy with the same attention to protecting your personal information.

This policy explains how we collect, use, and safeguard your data when you visit kidsroomus.com or make purchases from our store. By using our website, you agree to the practices described below.

1. Information We Collect

To create the best possible shopping experience for parents and gift-givers, we collect certain information:

Personal Information You Provide:

  • Account details: Name, email address, password (when you create an account for faster checkouts)
  • Order information: Shipping/billing addresses, phone number, payment details (processed securely through our payment partners)
  • Communications: Messages through our contact forms or customer service emails
  • Preferences: Product interests, wish lists, and room design ideas

Automatically Collected Information:

  • Device & browsing data: IP address, browser type, device information, and how you navigate our site (like which bunk beds or decor items you view)
  • Purchase history: Products bought to help us recommend coordinating items (like matching nightstands for your loft bed purchase)

We never store sensitive payment information like full credit card numbers on our servers. All transactions are processed through secure payment gateways with bank-level encryption.

2. How We Use Your Information

We use your data to create magical shopping experiences, just like we create magical bedrooms for kids:

  • Order fulfillment: Process purchases and deliver your children’s furniture and decor items worldwide
  • Customer service: Respond to your questions about products like bunk beds or Paw Patrol bedroom sets
  • Improvements: Enhance our website and product offerings based on how parents use our site
  • Personalization: Recommend coordinating items (like suggesting a space-themed lamp after you purchase a galaxy rug)
  • Security: Protect against fraud, just as we protect children with our safety-tested furniture
  • Communications: Send order updates and (with your permission) occasional emails about new products or promotions

3. Data Sharing & Disclosure

We treat your family’s data with the same care we put into designing our kids’ furniture:

  • Service providers: We share only necessary information with shipping carriers and payment processors to complete your order
  • Legal requirements: We may disclose information if required by law, such as for tax purposes
  • Business transfers: In the event of a merger or acquisition, customer information may be transferred (with privacy protections maintained)

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your data is protected with multiple layers of security:

  • Secure servers: Information is stored on protected servers with limited access
  • Encryption: Sensitive data is encrypted in transit (SSL) and at rest
  • Payment security: All transactions use PCI-compliant processing with tokenization
  • Retention: We keep data only as long as needed for business or legal purposes

While we implement these security measures, no internet transmission is 100% secure. We encourage parents to use strong passwords and log out after shopping sessions.

5. Your Rights & Choices

You have control over your information, just as you have control over designing your child’s dream room:

  • Access & updates: View and edit your account information anytime
  • Opt-out: Unsubscribe from marketing emails while still receiving order updates
  • Deletion: Request account deletion (subject to legal retention requirements)
  • Cookies: Manage cookie preferences through your browser settings
  • Do Not Track: Our site doesn’t currently respond to DNT signals, but you can manage tracking through cookie settings

6. Cookies & Tracking Technologies

We use cookies and similar technologies to make shopping for kids’ furniture easier:

  • Essential cookies: Required for site functionality (like keeping items in your cart as you shop for both a desk and chair set)
  • Performance cookies: Help us improve site speed and navigation
  • Marketing cookies: Allow us to show relevant ads (like displaying our unicorn headboards after you’ve viewed them)

You can control cookies through your browser settings, though this may affect some site features.

7. International Data Transfers

As we ship globally (excluding some Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we sell products for children, our website is not designed for children under 13. We don’t knowingly collect personal information from children under 13 without parental consent.

9. Policy Updates

We may update this policy occasionally, just as we update our product collections. Significant changes will be notified through our website or email.

10. Contact Us

For privacy questions or to exercise your rights, contact our customer care elves:

Email: [email protected]
Mail: Roommates Store, 253 Colt Dr, Nashville, US 37221

Last Updated: [Insert Date]